Shipping policy

At Ravelli Capetown, we believe good fashion should arrive just as well as it looks. Our shipping process is built to be straightforward, reliable, and transparent so your order gets to you without any hassle.

We offer free shipping on every order within South Africa. There are no delivery fees added at checkout and no minimum spend required. At this time, we ship exclusively to addresses within South Africa.

Processing time
Orders are prepared and packed within 1 to 2 business days before being handed over for dispatch.

Transit time
After your order ships, delivery typically takes 3 to 7 business days to reach you.

Total estimated delivery time
In most cases, your order will arrive within 4 to 9 business days from the date of purchase.

Our daily order cut-off time is 17:00 South Africa time (GMT+2), Monday through Saturday. Orders placed after this time will be processed on the next business day.

Once your order is on its way, you will receive a confirmation email with tracking details so you can follow its journey. We always aim to deliver on time, though occasional delays can happen during busy periods or due to circumstances outside our control. If your delivery is affected, we will keep you updated.

For any questions about your delivery, our team is happy to help. Reach out at info@ravelli-capetown.com and we will get back to you within 12 hours.